PDA

View Full Version : When logging in to Automate getting "Error CAP15" message...



Mzdignaty
12-30-2008, 11:31 AM
This happened while I was logging into Gemini Application. Any ideas what this problem is related to?

Full message is:

Error CAP15
ORA-00942: table or
view does not exist

This message will stay on as the screen refreshes multiple times and will then let the user log in. And the telnet session terminates.

Regards,
Mzdignaty

jallen_co
12-30-2008, 12:10 PM
Has there been any changes made to the instance recently that may have caused this issue? Also, have you applied any Oracle patches recently? If so, please list all patches applied to this instance. :)

Mzdignaty
12-30-2008, 12:48 PM
Application broke after upgrading from 11i CU1 to CU2 and upgraded to ATG Rollup 5 Oracle Patch.

Thanks,
Mzdignaty

jallen_co
12-30-2008, 02:24 PM
Please contact ClearOrbit Support and provide the following files from the your DATABASE plus a screenshot. This way the ClearOrbit Support Team can expedite this issue to their Development Team.

apps.plb
bpa_request.sqs
bpa_request.sqb

These files must be taken from the DATABASE, any other files might result in delaying an adequate patch and thus a resolution of this issue.

Email: support@clearorbit.com
Toll-Free US: 877-277-8778
International: +1-512-231-8191
You may also log a trouble ticket online here (http://tinyurl.com/3kqd4t). :D